Delivery Information

Services we Offer 

Nationwide Specialist Antiques Courier 1- 14 days (transit size van)

Nationwide palletised delivery 1-14 days (7.5 ton lorry)

International freight forwarding service (including custom crating if required) 

Europe delivery timescale is between 7-14 days. International Air Freight time scale is between 14-30 days. 

The delivery method for your purchase will be specified by our system during the checkout process. If you have specific requirements please call us to discuss. 

7.5 ton lorry (about the size of a dustbin lorry)
Transit size van
Transit size van with crane ( we cannot lift over fences or 

7.5 ton lorry (about the size of a dustbin lorry) Transit size van 

IMPORTANT NOTES 

All items will be delivered kerbside unless prior arrangements have been made. 

Shipping costs are not refundable.

It is your responsibility to inform us if you have restricted access, which can include; 

-Vehicle height, width and weight restrictions to your property.

-Steps, stairs or access via a lift

-Delivery is to a Flat or apartment not on the ground floor 

Prices are valid for one month from date of quotation. 

Re-delivery charges will apply if there is no one to accept goods on your specified delivery date. 

All deliveries made by us or a courier that we have organised will be carried out only on working days between working hours. 

Our pallet courier will specify a date with you prior to delivery, however they will not give you a specific time on that date. 

If you are making multiple purchases, please contact us first for an individual quotation, we could save you money! 

If you wish to collect in person or you arrange your own courier you are most welcome, however please note that we do not pack or supply packaging materials. 

Questions answered… 

What does Kerbside Delivery mean? 

This means that the lorry will arrive and park as close to your property as possible. All of our lorries are fitted with tail-lifts. The pallet (a wooden frame or crate containing your purchase) will be lowered to the ground and moved a short distance to a convenient location where practical. Pallets cannot be moved on unlevel or uneven ground, they cannot be moved over gravel or soil. 

Where delivery has to be on a street, the pallet will be left for you to unload by hand. 

The customer will be left to dispose of any packaging materials and pallets used in making the delivery unless specific arrangements have been made prior. 

Where delivery is with a van courier, our driver will usually endeavour to leave your purchase in a safe and convenient location. 

International Deliveries 

We export our items all over the world, we generally use https://www.transglobalexpress.co.uk who deliver via UPS, DHL, Fedex and TNT networks. 

We generate a personalised quotation, reflecting Transglobal’s online quote. We then take into consideration labour and materials required for packing. We make custom timber crates on site. 

Delivery can be anything between 7- and 30-days working days. We supply you with a tracking number once it has been booked and taken from our yard, so that you can follow the delivery online. 

Prices include all costs associated with getting your purchase outside of the UK, they do not include customs fees or other duties and taxes which may be due in the destination country.